Urgent Safety Recall Notice
Last Updated:
Affected Vehicles
This recall impacts approximately 1,120 model-year 2012 Nissan Versa hatchbacks that were sold or registered in the following regions:
- Connecticut
- Delaware
- District of Columbia
- Iowa
- Illinois
- Indiana
- Kentucky
- Massachusetts
- Maine
- Maryland
- Michigan
- Minnesota
- Missouri
- New Hampshire
- New Jersey
- New York
- Ohio
- Pennsylvania
- Rhode Island
- Vermont
- Virginia
- West Virginia
- Wisconsin
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Why These Specific States?
The recall targets cold-weather states where road salt is frequently used during winter months. Salt accelerates corrosion, creating the specific risk identified in this recall.
The Safety Risk: What You Need to Know
The National Highway Traffic Safety Administration (NHTSA) has identified a critical safety issue affecting these vehicles:
- Problem: Road salt corrosion may cause the front coil springs to fracture
- Potential Consequence: Broken springs could contact and puncture the tire
- Risk: Sudden tire failure significantly increases crash potential
Understanding the Mechanics
Front coil springs are crucial suspension components that:
- Support vehicle weight
- Absorb road impacts
- Maintain proper wheel alignment
When compromised, they can fail catastrophically, especially when combined with the structural weakening caused by salt corrosion.
Official Recall Solution
Nissan has authorized the following repair procedure at no cost to vehicle owners:
- Repair: Replacement of both front coil springs
- Cost: Fully covered by Nissan
- Time Estimate: Approximately 2-3 hours per vehicle
Why Both Springs?
Even if only one spring shows damage, Nissan recommends replacing both because:
- Both springs experience similar environmental conditions
- Preventive replacement avoids future failures
- Ensures balanced suspension performance
What Owners Should Do Immediately
Follow this step-by-step guide to ensure your safety:
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- Check for Notification: Nissan began mailing notices to affected owners starting November 27
- Verify Your VIN: Visit NHTSA's recall website to confirm if your vehicle is included
- Contact Nissan: Call Nissan's recall hotline at 800-647-7261 for immediate assistance
- NHTSA Resources: Contact the vehicle-safety hotline at 888-327-4236 for additional support
- Schedule Repair: Use MotorVero's dealer locator to find an authorized service center
Frequently Asked Questions
How urgent is this repair?
This is a high-priority safety recall. The risk of spring failure increases with continued exposure to road salt and winter driving conditions.
What if I no longer own the vehicle?
Contact Nissan to update ownership records. This helps ensure future recall notices reach the current owner.
Understanding Recall Timeframes
Important dates to remember:
- Recall Announcement: October 2012 (initial notice)
- Repair Availability: November 2012 onward
- Current Status: Ongoing (no expiration date for safety recalls)
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Why Recalls Remain Active Indefinitely
Federal law requires manufacturers to:
- Honor safety recalls regardless of vehicle age
- Provide repairs at no cost to any current owner
- Maintain replacement parts availability for the recall duration
Additional Safety Recommendations
While awaiting repair, consider these precautions:
- Visual Inspection: Look for rust or damage around the front wheel wells
- Listen for Noises: Metallic clunking sounds may indicate spring damage
- Tire Pressure: Maintain proper inflation to reduce stress on suspension
- Reduce Load: Avoid carrying heavy cargo until repairs are complete
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How to Check for Other Nissan Versa Recalls
Your 2012 Versa may be affected by other safety campaigns. Follow these steps:
- Locate your 17-digit VIN (typically on the dashboard or driver's side door jamb)
- Visit Nissan's official recall page
- Enter your VIN for a complete recall history
- Use MotorVero's recall checker for independent verification
Your Rights as a Vehicle Owner
Federal law protects you regarding safety recalls:
- Free Repairs: Manufacturers must cover all costs for safety recall fixes
- No Time Limit: Recalls don't expire, even if the vehicle is out of warranty
- Rental Coverage: Some cases may qualify for loaner vehicles during repairs
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What If a Dealer Charges for Recall Work?
This violates federal law. Immediately contact:
- Nissan Consumer Affairs: 800-647-7261
- NHTSA Hotline: 888-327-4236
- Your state attorney general's office
Preventive Maintenance for Northern Climate Vehicles
Beyond this recall, protect your vehicle from salt damage with these tips:
- Regular Washes: Frequent undercarriage cleaning removes salt buildup
- Rust Protection: Consider professional rustproofing treatments
- Winter Prep: Complete suspension inspections before each winter
- Parking: When possible, avoid street parking during snow events
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Need Immediate Assistance?
For urgent questions or to schedule your recall repair:
For comprehensive vehicle history reports and additional recall information, visit MotorVero's recall center.