Ram 2500 & 3500 Recall: Steering Linkage Issue Explained

Overview of the Recall

Approximately 33,000 model-year 2013-18 Ram 2500 and Ram 3500 heavy-duty pickup trucks are affected by a recall due to issues with the Mopar steering linkages. These vehicles were due for replacement, and the recall addresses a critical safety concern.

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The Problem: Steering Linkage Jam Nut Loosening

The primary issue involves the outboard steering linkage jam nut, which may loosen over time. This loosening can allow one end of the drag links to separate, potentially leading to a loss of vehicle control. Such a failure significantly increases the risk of a crash, making this a serious safety concern for owners of the affected vehicles.

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The Fix: Free Repairs by Dealers

To address this issue, dealers will inspect the steering linkage and either replace the drag link assembly or weld the nut to the adjuster sleeve. These repairs will be performed free of charge to the vehicle owners, ensuring that the problem is resolved without any financial burden on the consumers.

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What Owners Should Do

Fiat Chrysler Automobiles (FCA), the parent company of Ram, will begin notifying owners of the affected vehicles starting August 14. Owners are encouraged to take the following steps:

• Contact FCA at 800-853-1403 for more information.
• Call the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236.
• Visit the NHTSA website to check their vehicle identification number (VIN) and learn more about the recall.
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Finding a Dealer for Service

Owners who need to find a local dealer for service can use the Motorvero repair tool to locate the nearest dealership. To check for other recalls and to schedule a free recall repair, owners can visit the following links:

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