Mercedes-Benz Power Steering Recall Alert

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Affected Mercedes-Benz Models

The recall impacts select 2016-2017 model year vehicles across several Mercedes-Benz series:

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The Safety Risk: Power Steering Failure

The recall addresses a critical manufacturing defect in the electric power steering system that could compromise vehicle control:

• Faulty Connector Seal: The electric power steering connector may not be properly sealed, allowing water intrusion
• System Failure: Water exposure can damage the control unit, potentially disabling power steering assistance
• Increased Crash Risk: Sudden loss of power steering makes steering more difficult, particularly at lower speeds
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Mercedes-Benz Recall Solution

Mercedes-Benz has authorized a comprehensive repair program at no cost to vehicle owners:

• Connector Replacement: Dealers will install a new, properly sealed power steering connector
• System Inspection: Technicians will thoroughly examine the electric power steering rack
• Rack Replacement (if needed): Any damaged steering racks will be replaced free of charge
• Quality Assurance: All repairs will be performed by certified Mercedes-Benz technicians

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What Owners Should Do Immediately

If you own one of the affected models, follow these important steps:

1. Check Your VIN: Verify your vehicle's inclusion in the recall using MotorVero's VIN lookup tool or the NHTSA database
2. Schedule Service: Contact your local Mercedes-Benz dealer to arrange for repairs
3. Monitor Steering Performance: Be alert for any changes in steering effort or warning lights
4. Park Protected: When possible, park in covered areas to minimize water exposure risk

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Finding Authorized Mercedes-Benz Service

Recall repairs must be performed by certified Mercedes-Benz technicians. MotorVero makes it easy to locate qualified service centers:

• Dealer Locator: Use our Mercedes-Benz dealer finder to locate your nearest service center
• Mobile Service: Some dealers offer pickup and delivery for recall services
• Loaner Vehicles: Ask about available loaner cars during your service appointment

Understanding the Safety Implications

While Mercedes-Benz vehicles are engineered with multiple safety systems, power steering failure presents specific risks:

• Increased Steering Effort: Drivers may need to exert significantly more force to turn the wheel
• Emergency Maneuvers: Sudden loss of assist could impact accident avoidance capabilities
• Parking Challenges: Low-speed maneuvers become more physically demanding
• Warning Signs: Some vehicles may display EPS warning lights before complete failure
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Additional Resources for Mercedes Owners

For more information about this and other recalls:

• NHTSA Vehicle Safety Hotline: 888-327-4236
• Safercar.gov: www.safercar.gov
• Mercedes-Benz Recall Center: www.mbusa.com/en/recall
• MotorVero Recall Center: Latest vehicle recall information