2017 Chrysler Pacifica Hybrid Recall: Critical Diode Issue & Free Repair

Fiat Chrysler Automobiles (FCA) has issued a safety recall affecting approximately 1,400 model-year 2017 Chrysler Pacifica Hybrid minivans due to a critical electrical component failure that could compromise vehicle safety. This recall addresses a potentially dangerous diode malfunction that may lead to sudden loss of propulsion while driving.

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The Technical Problem Explained

The recall centers on specific diodes within the vehicle's power inverter module that may cease functioning properly. Diodes are crucial electrical components that control current direction in the vehicle's hybrid system. When these diodes fail:

• The vehicle may unexpectedly lose propulsion power
• Drivers could experience sudden deceleration
• The risk of collision increases significantly, especially at highway speeds

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Manufacturer's Resolution

FCA has developed a complete solution to address this safety concern:

• Authorized dealerships will perform a free diode upgrade
• The repair typically takes 2-3 hours to complete
• All work will be performed at no cost to vehicle owners

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What Pacifica Hybrid Owners Should Do

If you own a 2017 Chrysler Pacifica Hybrid, follow these steps:

1. Check your VIN: Visit the NHTSA recall website or call FCA at 800-853-1403
2. Await notification: FCA will contact affected owners when repairs are available
3. Schedule service: Contact your local Chrysler dealership once notified

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Finding an Authorized Repair Center

When ready to schedule your recall service:

• Use the MotorVero dealer locator to find your nearest Chrysler dealership
• Schedule an appointment specifically for recall RRT-23-001
• Bring your recall notice and vehicle registration to the appointment
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Understanding Your Rights

As a vehicle owner affected by this recall, you should know:

• All recall repairs are performed free of charge by law
• The repair does not affect your vehicle warranty
• If you've previously paid for this repair, you may be eligible for reimbursement
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Additional Safety Resources

For more information about this and other recalls:

• NHTSA Vehicle Safety Hotline: 888-327-4236
• Chrysler Customer Service: 800-853-1403
• MotorVero Recall Center: Comprehensive recall information and updates