Audi Q5 and SQ5 Recall: What Owners Need to Know

Overview of the Recall

Audi has issued a recall affecting approximately 174,300 model-year 2018-2020 Audi Q5 and 2018-2019 SQ5 SUVs. The recall addresses a potential safety issue with the rear wheel arch cover trim, which may loosen and detach from the vehicle. This defect poses a significant road hazard, increasing the risk of accidents and crashes.

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Owners of affected vehicles are advised to take immediate action to ensure their safety and the safety of others on the road. Below, we provide a detailed breakdown of the problem, the fix, and the steps owners should take.

The Problem: Loose Rear Wheel Arch Trim

The primary issue involves the rear wheel arch cover trim, which is secured by four clips. Over time, these clips may fail, causing the trim to loosen or detach entirely. If this happens while driving, the detached trim could:

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• Create a road hazard for other vehicles
• Increase the risk of a crash
• Cause damage to the vehicle or surrounding property

This defect not only compromises the vehicle's aesthetic appeal but also poses a serious safety risk. Audi has identified this issue as a priority and is taking steps to rectify it.

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The Fix: Replacing the Clips

To resolve the issue, Audi dealers will replace the four clips that secure the forward part of the rear wheel arch trim. This repair will be performed free of charge for all affected vehicles. The new clips are designed to provide a more secure fit, preventing the trim from loosening or detaching in the future.

Owners are encouraged to schedule this repair as soon as possible to avoid potential safety hazards. The process is straightforward and should take minimal time at your local Audi dealership.

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What Owners Should Do

Audi will begin notifying owners of affected vehicles starting November 1, 2023. If you own a 2018-2020 Audi Q5 or a 2018-2019 SQ5, here’s what you need to do:

1. Check for Notifications: Keep an eye out for official communication from Audi regarding the recall.
2. Contact Audi: Call Audi’s customer service at 800-253-2834 to confirm if your vehicle is affected.
3. Visit NHTSA’s Website: Check your vehicle identification number (VIN) on the National Highway Traffic Safety Administration (NHTSA) website for more information.
4. Schedule a Repair: Contact your local Audi dealership to schedule a free repair.

Taking these steps promptly will help ensure your vehicle is safe to drive and free from potential hazards.

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How to Find a Dealer for Service

If you need assistance finding a local Audi dealership for the recall repair, MotorVero is here to help. Visit our Service & Repair page to locate the nearest dealer. Our platform provides comprehensive information on dealerships, service hours, and customer reviews to make the process seamless.

Additionally, you can use our tools to:

• Check for other recalls affecting your vehicle
• Schedule a free recall repair at your local dealership
• Access expert advice on vehicle maintenance and safety
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Why This Recall Matters

Recalls are an essential part of vehicle safety, ensuring that manufacturers address defects that could compromise the well-being of drivers, passengers, and others on the road. In this case, the Audi Q5 and SQ5 recall highlights the importance of:

• Proactive Safety Measures: Identifying and addressing potential hazards before they cause harm.
• Manufacturer Accountability: Holding automakers responsible for the quality and safety of their vehicles.
• Consumer Awareness: Educating vehicle owners about recalls and the steps they need to take.

By staying informed and taking prompt action, Audi owners can contribute to safer roads and a more reliable driving experience.

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Frequently Asked Questions (FAQs)

1. How do I know if my Audi Q5 or SQ5 is affected by this recall?

You can check if your vehicle is affected by entering your VIN on the NHTSA website or by contacting Audi directly at 800-253-2834.

2. Is the repair free of charge?

Yes, Audi dealers will replace the clips securing the rear wheel arch trim at no cost to the owner.

3. What should I do if my rear wheel arch trim has already detached?

If the trim has detached, avoid driving the vehicle if possible. Contact your local Audi dealership immediately to schedule a repair.

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4. Can I continue driving my vehicle before the repair?

While the risk of detachment is present, Audi has not issued a "do not drive" warning. However, it is recommended to schedule the repair as soon as possible to minimize risks.

Conclusion

The recall affecting 174,300 Audi Q5 and SQ5 SUVs underscores the importance of vehicle safety and proactive maintenance. By addressing the issue with the rear wheel arch trim, Audi is taking steps to protect its customers and ensure the longevity of its vehicles.

If you own an affected vehicle, don’t delay—contact your local Audi dealership or visit MotorVero for assistance. Together, we can keep our roads safe and our vehicles in top condition.

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