2018 Mercedes-Benz C-Class Recall Alert: Rear Window Safety Concern

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Affected Vehicle Models

The recall impacts multiple body styles across the C-Class lineup:

Detailed Safety Issue

The recall addresses a manufacturing defect in the rear window bonding process:

• Problem: Improper adhesive application during production
• Risk: Window may loosen or completely detach while driving
• Hazard: Falling glass creates danger for following vehicles
• Timeline: Issue may develop gradually over time
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Repair Process

Mercedes-Benz has authorized the following corrective action:

• Procedure: Complete rework of rear window bonding
• Duration: Approximately 2-3 hours at dealership
• Cost: Fully covered by manufacturer
• Parts: New adhesive materials meeting specifications
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Additional Safety Resources

• NHTSA Vehicle Safety Hotline: 888-327-4236
• Mercedes-Benz Recall Information: Official recall portal
• Emergency Concerns: If window shows signs of loosening, avoid highway driving

Recall Timeline and Updates

• Announcement Date: October 4, 2018
• Dealer Notification: Completed by October 15
• Owner Notification: Begins November 2
• Repair Availability: Parts and procedures ready at all dealers
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About Mercedes-Benz Recalls

Mercedes-Benz maintains rigorous quality standards, but occasionally identifies issues requiring corrective action:

• All recalls are voluntarily reported to NHTSA
• Repairs performed by certified technicians
• No charge to vehicle owners
• Recall completion records follow vehicle history

For more information on this or other recalls, visit MotorVero's Complete Recall Center.

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