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2019-2020 Jaguar I-Pace Recalls: Key Safety Issues & Fixes

Jaguar I-Pace Recall Alert: Regenerative Braking System Safety Fix | MotorVero

Jaguar I-Pace Recall Alert: Critical Braking System Software Update Required

Jaguar I-Pace recall

Recall Overview: What Jaguar I-Pace Owners Need to Know

Jaguar Land Rover has issued an important safety recall affecting approximately 3,000 model-year 2019-2020 Jaguar I-Pace electric vehicles in the United States. The recall addresses a potentially dangerous software issue in the regenerative braking system that could compromise vehicle safety.

Understanding the Braking System Defect

The recall focuses on the electric vehicle's regenerative braking system, a crucial component that helps recharge the battery while slowing the vehicle. When functioning properly, this system provides smooth deceleration while converting kinetic energy into stored electrical energy.

The specific safety concern involves:

  • Delayed braking response: If the system fails, drivers experience increased delay between pedal application and actual deceleration
  • Extended stopping distances: The delay could significantly increase the vehicle's stopping distance
  • Crash risk: The National Highway Traffic Safety Administration (NHTSA) warns this defect elevates collision risk

Regenerative braking systems in electric vehicles typically provide:

  • Energy recovery during deceleration
  • Reduced wear on traditional friction brakes
  • Single-pedal driving capability in many EVs

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Recall Resolution: Jaguar's Complimentary Fix

Jaguar has developed a software update to resolve the braking system concern. The solution involves:

  • Dealer-performed update: Jaguar dealerships will install updated software at no cost to owners
  • Improved response time: The update reduces the delay between braking input and vehicle deceleration
  • Quick service: Most updates can be completed in under an hour

What Affected Owners Should Do

If you own a 2019-2020 Jaguar I-Pace, follow these important steps:

  1. Wait for notification: Jaguar will mail recall notices to registered owners
  2. Verify your VIN: Check if your specific vehicle is included using MotorVero's recall tool or the NHTSA website
  3. Schedule service: Contact an authorized Jaguar dealer to arrange the software update

Finding Recall Service Near You

To locate your nearest authorized Jaguar service center for the recall repair:

  • Use MotorVero's dealer locator tool
  • Contact Jaguar customer service directly at 800-637-6837
  • Visit the official Jaguar recall information website

Preparing for Your Service Visit

To ensure a smooth recall service experience:

  • Schedule your appointment in advance
  • Confirm the dealer has the necessary software update
  • Bring your recall notice if received
  • Ask about loaner vehicle availability if needed

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Additional Safety Resources for Jaguar I-Pace Owners

For more information about this recall or other safety concerns:

  • NHTSA Vehicle Safety Hotline: 888-327-4236
  • NHTSA website: www.nhtsa.gov/recalls
  • Jaguar customer service: 800-637-6837
  • MotorVero recall center: comprehensive database of all active vehicle recalls

Understanding Electric Vehicle Recalls

EV recalls differ from conventional vehicle recalls in several ways:

  • Software updates often resolve issues without physical parts replacement
  • Repairs typically require specialized EV-certified technicians
  • Some updates can potentially be delivered over-the-air (OTA) in newer models

Note: This recall affects only certain 2019-2020 Jaguar I-Pace vehicles. Not all I-Pace models are included. Always verify your Vehicle Identification Number (VIN) to confirm inclusion in any recall.

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Last Updated On Jul, 16-2025

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