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2020 Ford Explorer & Lincoln Aviator Recall: Safety Notice & Key Details
2020 Ford Explorer & Lincoln Aviator Recall: Critical Safety Alert for 13,900 SUVs
Recall Notice: Approximately 13,900 model-year 2020 Ford Explorer and Lincoln Aviator SUVs are affected by two potentially dangerous safety issues requiring immediate attention.
The Safety Issues Explained
1. Missing Manual Park Release Cover
The affected vehicles may have been manufactured without a crucial manual park release cover. This missing component creates a serious safety hazard:
- Allows the manual park release lever to be accidentally activated
- May lead to unintended vehicle movement if the electronic parking brake isn't engaged
- Significantly increases rollaway risk and potential crash scenarios
2. Instrument Cluster in Factory Mode
The second issue involves the instrument cluster potentially remaining in factory mode, which:
- Disables critical warning alerts and audible chimes
- Fails to display PRNDL gear position information
- Obscures which gear is currently selected
- Creates dangerous driving conditions with reduced situational awareness
Ford has confirmed one production incident related to these issues, prompting this safety recall.
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Official Repair Solution
Ford has authorized dealerships to perform the following corrective actions at no cost to vehicle owners:
- Manual Park Release Inspection: Technicians will verify the presence of the cover and install it if missing
- Instrument Cluster Verification: Dealers will confirm the cluster is properly activated out of factory mode
- System Reset: All diagnostic trouble codes will be cleared to ensure proper system functionality
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What Affected Owners Should Do
Immediate Actions
- Always engage your electronic parking brake when parked
- Visually confirm your gear selection before driving
- Be extra cautious when parking on inclines
Recall Resolution Steps
While Ford hasn't yet announced specific notification timelines, owners should:
- Check Recall Status: Visit the NHTSA recall website and enter your VIN
- Contact Ford Directly: Call Ford's customer service at 800-392-3673
- Report Safety Concerns: Contact NHTSA's vehicle-safety hotline at 888-327-4236
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Finding a Certified Repair Center
MotorVero recommends scheduling repairs only with authorized Ford/Lincoln dealerships. Our service helps you:
- Locate your nearest certified recall repair center
- Schedule convenient service appointments
- Verify recall completion documentation
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Additional Recall Information
For comprehensive details about these specific recalls, reference these official documents:
Understanding Vehicle Recalls
Automotive recalls occur when manufacturers or regulators identify safety-related defects. Key facts:
- Recall repairs are always performed at no cost to the vehicle owner
- Manufacturers are legally required to attempt notification of all affected owners
- Unrepaired recalls can affect vehicle safety, resale value, and insurance coverage
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Protecting Your Vehicle Investment
Beyond addressing this recall, MotorVero recommends:
- Regularly checking for open recalls (at least twice yearly)
- Maintaining complete service records
- Addressing all safety recalls promptly
- Considering recall status when purchasing used vehicles

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Last Updated On Apr, 16-2025