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2020 Ford Explorer & Lincoln Aviator Recall: Safety Notice & Key Details
2020 Ford Explorer & Lincoln Aviator Recall: Critical Safety Alert for 13,900 SUVs
Recall Notice: Approximately 13,900 model-year 2020 Ford Explorer and Lincoln Aviator SUVs are affected by two potentially dangerous safety issues requiring immediate attention.
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The Safety Issues Explained
1. Missing Manual Park Release Cover
The affected vehicles may have been manufactured without a crucial manual park release cover. This missing component creates a serious safety hazard:
- Allows the manual park release lever to be accidentally activated
- May lead to unintended vehicle movement if the electronic parking brake isn't engaged
- Significantly increases rollaway risk and potential crash scenarios
2. Instrument Cluster in Factory Mode
The second issue involves the instrument cluster potentially remaining in factory mode, which:
- Disables critical warning alerts and audible chimes
- Fails to display PRNDL gear position information
- Obscures which gear is currently selected
- Creates dangerous driving conditions with reduced situational awareness
Ford has confirmed one production incident related to these issues, prompting this safety recall.
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Official Repair Solution
Ford has authorized dealerships to perform the following corrective actions at no cost to vehicle owners:
- Manual Park Release Inspection: Technicians will verify the presence of the cover and install it if missing
- Instrument Cluster Verification: Dealers will confirm the cluster is properly activated out of factory mode
- System Reset: All diagnostic trouble codes will be cleared to ensure proper system functionality
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What Affected Owners Should Do
Immediate Actions
- Always engage your electronic parking brake when parked
- Visually confirm your gear selection before driving
- Be extra cautious when parking on inclines
Recall Resolution Steps
While Ford hasn't yet announced specific notification timelines, owners should:
- Check Recall Status: Visit the NHTSA recall website and enter your VIN
- Contact Ford Directly: Call Ford's customer service at 800-392-3673
- Report Safety Concerns: Contact NHTSA's vehicle-safety hotline at 888-327-4236
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Finding a Certified Repair Center
MotorVero recommends scheduling repairs only with authorized Ford/Lincoln dealerships. Our service helps you:
- Locate your nearest certified recall repair center
- Schedule convenient service appointments
- Verify recall completion documentation
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Additional Recall Information
For comprehensive details about these specific recalls, reference these official documents:
Understanding Vehicle Recalls
Automotive recalls occur when manufacturers or regulators identify safety-related defects. Key facts:
- Recall repairs are always performed at no cost to the vehicle owner
- Manufacturers are legally required to attempt notification of all affected owners
- Unrepaired recalls can affect vehicle safety, resale value, and insurance coverage
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Protecting Your Vehicle Investment
Beyond addressing this recall, MotorVero recommends:
- Regularly checking for open recalls (at least twice yearly)
- Maintaining complete service records
- Addressing all safety recalls promptly
- Considering recall status when purchasing used vehicles
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Last Updated On Apr, 16-2025