Ford Issues Safety Recall for 24,900+ Super Duty Trucks Due to Tailgate Camera Malfunction

Affected Vehicles and Identified Problem

The recall impacts approximately 24,900 model-year 2023-2024 Ford Super Duty trucks, including:

• F-250 SD (Super Duty) pickup trucks
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• F-350 SD single rear wheel and dual rear wheel models
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• F-450 SD chassis cab vehicles
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Root Cause of the Safety Issue

Investigations revealed that water intrusion may occur in the Tailgate Park Assist Sensor Interface Module (TPASIM), leading to:

• Complete loss of rearview camera display (black screen)
• Intermittent blue-tinted camera feed
• Erratic image distortion or flickering
• Potential failure of park assist alerts

Safety Risks and Potential Consequences

The compromised rear visibility creates several safety concerns for drivers and surrounding vehicles:

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• Increased backing accident risk in parking situations
• Reduced awareness of pedestrians or obstacles behind the truck
• Potential for property damage during trailer hitching
• Violation of federal safety standard No. 111 (Rear Visibility)

Comparative Industry Context

This marks Ford's third camera-related recall in 18 months, following similar issues with:

• 2021 Expedition/Lincoln Navigator backup cameras
• 2022 Bronco Sport/Maverick camera wiring harnesses

The National Highway Traffic Safety Administration (NHTSA) reports camera-related recalls industry-wide have increased 42% since 2020 as automakers implement more complex multi-camera systems.

Repair Process and Owner Responsibilities

Ford authorized dealers will perform the following corrective actions at no cost to owners:

• Replacement of the tailgate top-mounted camera assembly
• Installation of a new weather-resistant wiring harness
• Upgraded TPASIM module with improved sealing
• Software update for the SYNC infotainment system
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Timeline and Notification Process

Ford will implement a phased notification schedule:

• First-class mail notifications to registered owners
• Follow-up digital alerts through FordPass app
• VIN lookup tool on official Ford recall website

How to Check if Your Vehicle Is Affected

Truck owners should take these immediate steps:

1. Locate your 17-digit VIN (driver's side dashboard or registration documents)
2. Visit the official NHTSA recall website or Ford's recall portal
3. Contact your preferred Ford dealership to schedule inspection

Additional Support Resources

For further assistance, owners may:

• Call Ford Customer Service: 866-436-7332 (Reference Recall #24S66)
• Contact NHTSA Vehicle Safety Hotline: 888-327-4236
• Use MotorVero's recall lookup tool
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Technical Deep Dive: Why Water Intrusion Occurs

Engineering analysis reveals the vulnerability stems from three design factors:

1. Gasket Material Selection: Original silicone gaskets degrade faster than EPDM alternatives in wet conditions
2. Wire Harness Routing: Current path creates water collection points near critical connections
3. Capacitor Tolerance: Existing circuit boards lack sufficient moisture-resistant coating

Long-Term Reliability Improvements

The updated components feature:

• Military-grade IP67 waterproof connectors
• Dual-layer conformal coating on circuit boards
• Redesigned drainage channels in the tailgate structure

Owner Compensation and Legal Rights

Affected owners should be aware of their protections:

• Lemon Law Coverage: May apply if repairs require multiple attempts
• Rental Reimbursement: Available for extended repair periods (state-dependent)
• Diminished Value Claims: Potential eligibility for post-repair value loss

Preventative Maintenance Tips for Truck Owners

While awaiting repairs, owners can:

• Regularly clean tailgate seams and camera housing
• Apply dielectric grease to visible connectors
• Park facing downhill during heavy rain to promote drainage
• Test camera functionality before each trip
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Industry Implications and Future Outlook

This recall highlights broader automotive industry challenges:

• Increasing complexity of vehicle camera systems
• Balancing waterproofing needs with thermal management
• Standardization of environmental testing protocols

Automotive suppliers predict 78% of new trucks will feature multi-camera systems by 2025, necessitating improved durability standards.

Frequently Asked Questions

How long will the repair take?

Most dealerships complete the service in 2-3 hours, though parts availability may cause delays in some regions.

Can I disable the faulty system?

No - federal regulations require functional backup cameras on all vehicles under 10,000 lbs GVWR.

Does this affect aftermarket camera installations?

Only factory-installed systems are included in this recall. Aftermarket systems should be evaluated separately.

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