Jeep Grand Cherokee Recall: Critical Backup Camera Software Issue Affects 79,300+ Vehicles

Understanding the Backup Camera Defect

The National Highway Traffic Safety Administration (NHTSA) has documented that affected vehicles contain incorrect software programming in their rearview camera modules. This technical glitch may cause the backup camera feed to intermittently or completely fail to display when the vehicle is in reverse.

Safety Implications

Since the 2018 model year, federal regulations have mandated backup cameras in all new vehicles sold in the United States. This safety feature has been shown to reduce backover accidents by approximately 17% according to IIHS research. The current recall addresses a critical failure of this safety system, particularly concerning in larger SUVs like the Grand Cherokee L and Wagoneer models with substantial blind zones.

Comprehensive List of Affected Vehicles

The recall impacts four distinct models built on the same platform architecture:

• Jeep Grand Cherokee (WL) - Standard wheelbase version
• Jeep Grand Cherokee L - Extended three-row variant
• Wagoneer (WS) - Premium full-size SUV
• Grand Wagoneer - Luxury-oriented Wagoneer variant

All affected vehicles are from the 2024 model year with production dates between March 2023 and November 2023.

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Official Recall Timeline and Resolution

Stellantis has established the following recall protocol:

1. Owner Notification: Mailed notices begin January 21, 2025
2. Repair Process: Dealers will perform a software flash update to the rearview camera module
3. Service Duration: Approximately 30 minutes at authorized service centers
4. Cost: Fully covered by Stellantis under warranty

Why This Recall Matters for SUV Owners

Backup camera failures present unique challenges for large SUV drivers:

• Blind Zone Expansion: Full-size SUVs can have rear blind zones extending 20+ feet
• Parking Difficulty: Urban parking becomes significantly more challenging
• Child Safety Risk: Increased danger in driveways and parking lots
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Temporary Safety Recommendations

While awaiting repair, safety experts suggest:

1. Physically check behind the vehicle before reversing
2. Use side mirrors to supplement rear visibility
3. Consider adding aftermarket convex mirrors temporarily
4. Have passengers assist when backing up in crowded areas

Broader Context: Jeep's Recall History

This recall continues a pattern of electronic issues in recent Jeep models:

• 2023: 63,000 Grand Cherokees recalled for power liftgate failures
• 2022: 340,000 vehicles for fuel pump control module issues
• 2021: 212,000 SUVs for faulty touchscreen displays

Industry analysts note that as vehicles become more technologically advanced, software-related recalls have increased 47% industry-wide since 2020.

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Next Steps for Affected Owners

If you own one of the affected vehicles:

1. Don't wait for the mailed notice - proactively check your VIN
2. Schedule a service appointment with your preferred dealer
3. Document all recall-related communications
4. Report any persistent issues to NHTSA's Safety Hotline

Frequently Asked Questions

How serious is this backup camera recall?

This is classified as a moderate-risk recall. While the vehicle remains drivable, the lack of rear visibility significantly increases parking collision risks, particularly in urban environments.

Can I get a rental car while my vehicle is being repaired?

Stellantis has not authorized rental coverage for this recall as repairs typically take less than one hour. However, some dealers may offer loaner vehicles at their discretion.

Will this software update affect other vehicle systems?

The update specifically targets the rearview camera module and shouldn't impact other vehicle functions. Dealers will verify all systems post-update.

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