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Recall Alert: 2016 Mazda CX-3, 2013-2014 Mazda2, 2014-2016 Mazda CX-5, 2013-2015 Mazda CX-9

Urgent Mazda Recall Notice: Strut Assembly Safety Risk in Select Models | MotorVero

Urgent Safety Recall: Mazda Strut Assembly Defect in Multiple Models


Mazda recall

Safety Notice: Mazda has issued a critical recall affecting several popular models due to a potentially dangerous strut assembly defect that could compromise steering control. Immediate action is recommended for owners of affected vehicles.

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Affected Mazda Models and Production Dates

The following Mazda vehicles are included in this important safety recall:

  • 2016 Mazda CX-3 SUVs - Manufactured between June 1 and December 2, 2015 (Approximately 575 units affected)
  • 2013-2014 Mazda2 Hatchbacks - Manufactured between July 3, 2013 and August 8, 2014
  • 2014-2016 CX-5 SUVs - Manufactured between January 19, 2013 and December 2, 2015
  • 2013-2015 CX-9 SUVs - Manufactured between December 6, 2012 and July 31, 2015

The Safety Risk: Understanding the Defect

The recall addresses a potentially dangerous issue with the front suspension system in affected vehicles. According to Mazda's technical bulletin and NHTSA documentation:

  • The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen over time
  • This loosening can allow the steering knuckle to separate from the strut assembly
  • Complete separation could result in partial or total loss of steering control
  • The condition significantly increases crash risk, particularly at higher speeds

How the Defect Manifests

Vehicle owners might notice warning signs before complete failure occurs, including:

  • Unusual clunking or knocking noises from the front suspension
  • Changes in steering responsiveness or feel
  • Uneven tire wear patterns
  • Vehicle pulling to one side during normal driving
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Mazda's Official Recall Solution

Mazda has authorized the following repair procedure at all authorized dealerships:

  1. Inspection: Technicians will thoroughly examine the lower mounting nuts and bolts securing the front strut assembly to the steering knuckle
  2. Replacement: If any components are found to be loose or damaged, they will be replaced with updated parts
  3. Re-torquing: All fasteners will be properly torqued to manufacturer specifications

Cost: This repair will be performed at no charge to vehicle owners as part of the safety recall campaign.

What Mazda Owners Should Do Immediately

Action Steps for Affected Vehicle Owners

If you own one of the affected Mazda models, follow these important steps:

  1. Verify your VIN: Check your vehicle identification number (VIN) through MotorVero's recall lookup tool or the official NHTSA recall database
  2. Contact Mazda: Call Mazda's customer service at 800-222-5500 for specific information about your vehicle
  3. Schedule service: Reach out to your local authorized Mazda dealership to arrange for the recall repair
  4. Monitor for symptoms: Be alert to any suspension noises or steering changes until repairs are completed

Additional Safety Resources

For comprehensive information about this and other vehicle recalls:

Understanding Vehicle Recalls and Your Rights

This Mazda recall falls under the category of safety recalls, which differ from service campaigns or technical service bulletins in several important ways:

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Safety Recall Service Campaign
Addresses defects that risk driver/passenger safety Typically addresses non-safety related improvements
Repairs must be offered free of charge May or may not be free depending on warranty status
Reported to and monitored by NHTSA Voluntary manufacturer program

Owner Responsibilities During Recalls

While manufacturers are required to notify owners of safety recalls, vehicle owners should:

  • Keep their registration information current with state DMVs
  • Respond promptly to recall notices
  • Understand that recall repairs don't expire - they're available for the life of the vehicle
  • Maintain records of all recall repairs performed

Frequently Asked Questions

How long will the recall repair take?

Most strut assembly inspections and repairs can be completed within 1-2 hours at a Mazda dealership, though wait times may vary based on service department availability.

Is it safe to drive my Mazda before the recall repair?

While the risk of sudden failure appears relatively low, Mazda recommends having the inspection performed as soon as possible. If you notice any suspension noises or steering changes, avoid driving the vehicle and contact your dealer immediately.

What if I already paid for this repair?

You may be eligible for reimbursement. Contact Mazda customer service at 800-222-5500 with your repair receipts and documentation.

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How does this recall affect my vehicle's resale value?

Properly completed recall repairs generally don't negatively impact resale value. In fact, demonstrating that recall work has been performed can provide potential buyers with greater confidence in the vehicle's maintenance history.

Why This Recall Matters: The Bigger Safety Picture

This Mazda recall highlights several important aspects of automotive safety:

  • Proactive safety monitoring: The issue was identified through Mazda's ongoing quality assurance processes
  • Component interaction: Demonstrates how seemingly small fasteners can affect critical safety systems
  • Industry-wide significance: Similar strut-related recalls have affected other manufacturers, underscoring the importance of proper suspension maintenance

Stay Informed About Vehicle Safety

MotorVero recommends that all vehicle owners:

  • Register their vehicles with the manufacturer to ensure receipt of recall notices
  • Check for recalls at least twice yearly using NHTSA's VIN lookup tool
  • Subscribe to MotorVero's recall notification service for timely updates
  • Address all safety recalls promptly, regardless of vehicle age

Need Help With Your Mazda Recall?

Our automotive experts can help you navigate the recall process and answer your questions. Contact MotorVero today for personalized assistance with your vehicle safety concerns.

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Last Updated On May, 28-2025

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