Understanding the Recall Details
The National Highway Traffic Safety Administration (NHTSA) in collaboration with Ford has identified a potential safety concern in certain 2017 Ford Escape vehicles. The power window mechanism in these SUVs may apply excessive force when closing, which could pose an injury risk to occupants.
Key Facts About the Recall
- Vehicles Affected: Approximately 23,000 model-year 2017 Ford Escapes in the United States
- Safety Risk: Window closing force may exceed federal safety requirements (FMVSS No. 118)
- Current Status: Ford reports no known accidents or injuries related to this issue
- Recall Initiation: Voluntary safety recall initiated by Ford Motor Company
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The Technical Issue Explained
The recall addresses a software configuration in the power window system that controls the window's closing force. Regulatory standards limit the amount of force windows can exert when closing to prevent potential injuries, particularly to children or pets. In the affected vehicles, the current software settings may allow the windows to close with slightly more force than permitted by safety regulations.
How the Problem Was Identified
Ford's internal quality control processes detected the variance during routine compliance testing. The company immediately notified NHTSA and began developing a solution. This proactive approach demonstrates Ford's commitment to vehicle safety and regulatory compliance.
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The Recall Solution
Ford has developed a straightforward solution to address the safety concern:
- Software Update: Dealers will reprogram the window motor software to ensure compliance with safety standards
- No Parts Replacement: The fix requires only a software adjustment, no physical components need replacement
- Time Required: The update typically takes less than one hour to complete
What Ford Escape Owners Should Do
If you own a 2017 Ford Escape, follow these important steps:
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1. Check Your Vehicle's Recall Status
Determine if your specific vehicle is included in this recall by:
- Visiting MotorVero's recall lookup tool
- Checking the NHTSA website at www.nhtsa.gov/recalls
- Using Ford's official recall lookup at www.ford.com/support/recalls
2. Schedule Your Free Repair
If your vehicle is affected, contact your local Ford dealer to schedule the software update:
- Ford Customer Service: 800-392-3673
- NHTSA Vehicle Safety Hotline: 888-327-4236
- Online Scheduling: Many dealers allow online appointment booking through their websites
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Frequently Asked Questions
Is my vehicle safe to drive before the repair?
Yes, Ford has confirmed that vehicles remain safe to operate. The recall is precautionary, and no immediate danger has been identified. However, owners should schedule the update at their earliest convenience.
How long will the repair take?
Most vehicles can be serviced in under an hour, though dealers may need additional time for vehicle intake and processing.
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What if I already paid for this repair?
Ford will reimburse owners who previously paid for window motor software updates related to this issue. Contact Ford Customer Service for reimbursement details.
Why Vehicle Recalls Matter
Recalls are an essential part of automotive safety, allowing manufacturers to address potential issues before they cause harm. This recall demonstrates:
- The effectiveness of modern vehicle safety monitoring systems
- Automakers' commitment to proactive safety measures
- The importance of regulatory compliance in vehicle design
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Additional Resources for Vehicle Owners
Stay informed about your vehicle's safety with these resources:
- MotorVero's Vehicle Safety Center
- NHTSA's SaferCar app for recall notifications
- FordPass app for vehicle health monitoring
