Home > News & Blogs > Subaru Recalls 198,000 Ascents, Legacys, and Outbacks Over Drive Chain Concerns

Subaru Recalls 198,000 Ascents, Legacys, and Outbacks Over Drive Chain Concerns

Subaru Recall: Transmission Control Unit Issue Affects 198,300 Vehicles | MotorVero

Subaru Recall: Transmission Control Unit Issue Affects 198,300 Vehicles

Subaru recall


Overview of the Subaru Recall

Subaru has announced a significant recall affecting approximately 198,300 vehicles due to a critical programming error in the transmission control unit (TCU). This issue impacts specific models from the 2019-2020 model years, including the Ascent SUV, Legacy wagon, and Outback cars. The recall underscores the importance of addressing potential safety risks promptly to ensure driver and passenger safety.

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Affected Models and Risks

The recall primarily targets the following vehicles:

  • 2019-2020 Subaru Ascent SUVs
  • transmission control unit
  • 2020 Subaru Legacy wagons
  • Subaru Ascent
  • 2020 Subaru Outback cars
  • Subaru Legacy

The programming error in the TCU may cause the clutch to engage prematurely before the drive chain is fully clamped. This improper engagement can lead to chain slippage or breakage, resulting in a sudden loss of drive power. Such a failure significantly increases the risk of accidents, especially at higher speeds or in heavy traffic conditions.

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What Subaru is Doing to Address the Issue

Subaru has outlined a comprehensive plan to rectify the issue:

  • Reprogramming the TCU: Dealers will update the transmission control unit software to ensure proper clutch engagement.
  • Inspecting for Chain Slippage: Technicians will analyze data logs and visually inspect the chain guide for signs of slippage or damage.
  • Transmission Replacement: If evidence of chain slippage or damage is found, the entire transmission will be replaced at no cost to the vehicle owner.

All repairs will be performed free of charge, and Subaru has committed to notifying affected owners by February 7, 2022. Owners can also proactively check their vehicle identification number (VIN) on the National Highway Traffic Safety Administration (NHTSA) website or contact Subaru directly at 844-373-6614 for more information.

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Why This Recall Matters

Vehicle recalls are critical for maintaining road safety and ensuring the reliability of automotive systems. In this case, the transmission control unit error poses a direct risk to vehicle performance and driver safety. By addressing the issue promptly, Subaru aims to prevent potential accidents and reinforce its commitment to customer safety and satisfaction.

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What Owners Should Do

If you own one of the affected models, follow these steps:

  1. Check Your VIN: Visit the NHTSA website or contact Subaru to verify if your vehicle is part of the recall.
  2. Schedule a Repair: Contact your local Subaru dealership to schedule a free inspection and repair.
  3. Stay Informed: Keep an eye on your mailbox for official communication from Subaru, including interim letters and follow-up notifications.

For additional assistance, owners can call the NHTSA vehicle-safety hotline at 888-327-4236 or visit their website for more details.

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Frequently Asked Questions (FAQs)

What is the transmission control unit (TCU)?

The TCU is a critical component of a vehicle's transmission system. It controls the timing and engagement of the clutch, ensuring smooth gear shifts and optimal performance.

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How serious is this recall?

This recall is highly serious as it involves a potential loss of drive power, which can lead to accidents. Subaru is taking swift action to mitigate risks and ensure customer safety.

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Are repairs really free?

Yes, all repairs related to this recall, including TCU reprogramming and transmission replacement, will be performed at no cost to the vehicle owner.

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Conclusion

Subaru's proactive approach to addressing the TCU programming error demonstrates its dedication to vehicle safety and customer care. If you own an affected model, it is crucial to act quickly and schedule the necessary repairs. For more automotive news and updates, visit MotorVero, your trusted source for reliable and timely information.

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Last Updated On May, 12-2025

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