Volkswagen and Audi Recall: Rearview Camera Software Glitch Affects Over 29,500 Vehicles

📌 What's Behind the Recall?

Volkswagen Group has launched a recall campaign for approximately 29,500 vehicles, including select Volkswagen Tiguan (2022–2024), Volkswagen Arteon (2023), and Audi Q3 (2024–2025) models. The reason? A software malfunction in the rearview camera control unit. This issue can prevent the camera from displaying when the vehicle is started, posing a safety hazard.

⚠️ What Safety Risk Does This Pose?

The failure of the rearview camera to display at startup compromises rearward visibility, especially during reverse maneuvers. This significantly increases the likelihood of back-over accidents, a serious concern when children or objects are behind the vehicle. The defect does not trigger warning alerts, making it a silent risk.

🚗 Affected Models at a Glance

• 📍 Volkswagen Tiguan: Model years 2022, 2023, 2024
• 📍 Volkswagen Arteon: Model year 2023
• 📍 Audi Q3: Model years 2024, 2025

All these vehicles are equipped with a specific camera control unit that contains a flawed software version susceptible to startup glitches.

🛠️ What Is the Solution?

Owners of impacted vehicles can visit an authorized dealership where the software in the camera control unit will be updated at no cost. No hardware replacement is required, and the process typically takes under an hour.

📬 Owner Notifications and Next Steps

Volkswagen and Audi will begin contacting affected customers directly by mail. However, vehicle owners don’t need to wait. They can check their VIN on the NHTSA recall portal to confirm recall eligibility. The respective recall identifiers are:

• Volkswagen: Recall Number 91NY
• Audi: Recall Number 90AV

📞 Customer Support Information

For more information, contact:

• Volkswagen Customer Care: 800-893-5298
• Audi Customer Care: 800-253-2834
• National Highway Traffic Safety Administration (NHTSA): 888-327-4236

💡 Why This Recall Matters

This recall reflects a growing trend where modern vehicles, increasingly reliant on software systems, face unique risks not from mechanical failure, but from code-level bugs. As advanced driver assistance systems (ADAS) become more integrated, even minor programming issues can escalate into major safety liabilities.

🔍 How MotorVero Helps You Stay Ahead

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