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2019 Subaru Ascent Recall Notice: What Owners Need to Know
2019 Subaru Ascent Recall: Critical Driveshaft Safety Issue
Urgent Safety Recall Notice
Subaru has issued an important safety recall affecting approximately 170 model-year 2019 Subaru Ascent SUVs due to a potentially dangerous driveshaft issue that could increase crash risk.
Understanding the Subaru Ascent Driveshaft Problem
The National Highway Traffic Safety Administration (NHTSA) and Subaru have identified a manufacturing defect in certain 2019 Ascent models where the center support bolts for the driveshaft may loosen over time. This condition could lead to the front portion of the driveshaft disconnecting while the vehicle is in motion.
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Potential Safety Consequences
If the driveshaft detaches while driving, it could:
- Cause sudden loss of vehicle power
- Create hazardous road debris
- Damage undercarriage components
- Potentially lead to loss of vehicle control
Immediate Action Recommended
While only a limited number of vehicles are affected, Subaru urges all 2019 Ascent owners to verify whether their vehicle is included in this recall. Even minor symptoms like unusual vibrations or noises from beneath the vehicle should prompt immediate inspection.
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Subaru's Official Recall Repair Solution
Subaru dealerships will perform the following repair at no cost to vehicle owners:
- Complete driveshaft assembly replacement: The faulty component will be removed and replaced with an updated design
- Center support brace installation: Additional reinforcement will be installed to prevent future issues
- Comprehensive inspection: Technicians will verify proper installation and check for any related damage
The repair typically takes about 2-3 hours to complete, though wait times may vary by dealership. Subaru recommends scheduling an appointment to minimize inconvenience.
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What 2019 Subaru Ascent Owners Should Do
If you own a 2019 Subaru Ascent, follow these steps immediately:
- Check your VIN: Visit MotorVero's recall lookup tool or the official NHTSA recall website to verify if your vehicle is affected
- Contact Subaru: Call Subaru's customer service at 844-373-6614 for specific information about your vehicle
- Schedule repair: Contact your local Subaru dealership to arrange the free repair
- Monitor vehicle behavior: Be alert for any unusual noises or vibrations until the repair is completed
Additional Safety Resources
For comprehensive recall information, owners can:
- Visit the NHTSA website at www.nhtsa.gov/recalls
- Call the NHTSA Vehicle Safety Hotline at 888-327-4236
- Use MotorVero's dealer locator to find an authorized Subaru service center
Understanding Vehicle Recalls and Your Rights
Automotive recalls are issued when a manufacturer or the NHTSA identifies a safety-related defect that could potentially endanger vehicle occupants or others on the road. The Subaru Ascent driveshaft recall follows this important safety protocol.
Key Facts About Vehicle Recalls:
- Recall repairs are always performed at no cost to the vehicle owner
- Manufacturers are required by law to attempt to notify all affected owners
- Even if you're not the original owner, recall repairs still apply
- Recall completion can affect vehicle resale value and insurance considerations
MotorVero recommends addressing recall notices promptly, as delays in repair could potentially affect your safety coverage in the event of an incident related to the defect.
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Frequently Asked Questions
How do I know if my 2019 Subaru Ascent is affected?
The only way to confirm if your specific vehicle is included in this recall is by checking your 17-character Vehicle Identification Number (VIN) through official channels like the NHTSA website or Subaru's recall verification system.
Is it safe to drive my Ascent before the repair?
While Subaru hasn't issued a "do not drive" warning for this recall, they recommend having the repair completed as soon as possible. If you notice any unusual drivetrain noises or vibrations, avoid highway driving and contact your dealer immediately.
What if I already paid for driveshaft repairs?
If you've previously paid for repairs addressing this specific issue, you may be eligible for reimbursement from Subaru. Contact their customer service department with documentation of your repair expenses.
How long will the repair take?
Most driveshaft replacement procedures are completed within one business day, though parts availability may vary by location. Your dealership can provide a more accurate timeframe when scheduling your appointment.
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Why This Recall Matters for Subaru Owners
Subaru has built its reputation on safety and reliability, making this recall particularly noteworthy. The Ascent, as Subaru's largest SUV, plays a crucial role in their lineup, often transporting families. This proactive recall demonstrates Subaru's commitment to addressing potential safety issues before they lead to incidents.
Subaru's Recall History Context
While all manufacturers issue recalls, Subaru has maintained a relatively strong safety record. This driveshaft recall affects a small number of vehicles compared to some industry-wide recalls, but Subaru is taking comprehensive action to ensure customer safety.
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Last Updated On May, 25-2025