Nissan and Infiniti Recall: Backup Camera Display Issue

Vehicles Affected

Approximately 1.2 million model-year 2018-19 Nissan and Infiniti vehicles are affected by this recall. The models include:

• Nissan Frontier pickup trucks
• Nissan Titan pickup trucks
• Nissan NV work vans
• Nissan NV200 work vans
• 

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The Problem

The backup camera and display settings in these vehicles can be adjusted in such a way that the rearview image is no longer visible. The system retains this setting the next time the vehicle is placed in Reverse. This lack of a backup camera display image significantly increases the risk of a crash, particularly when reversing.

The Fix

Nissan has announced that dealers will update the backup camera settings software for free. This software update will ensure that the backup camera display remains visible whenever the vehicle is in Reverse, thereby reducing the risk of accidents.

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What Owners Should Do

Nissan will notify owners in phases beginning October 21. All affected vehicles are expected to be activated by November 11. Owners can take the following steps:

• Call Nissan at 800-867-7669 for more information.
• Contact the National Highway Traffic Safety Administration's vehicle-safety hotline at 888-327-4236.
• Visit the NHTSA website to check their vehicle identification number (VIN) and learn more about the recall.
• 

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Need to Find a Dealer for Service?

If you need to find a local dealer for service, visit MotorVero Service & Repair. To check for other recalls and to schedule a free recall repair at your local dealership, click on the following links:

• Nissan Frontier Recall
• Nissan Titan Recall
• Nissan NV200 Recall

Why This Recall Matters

Backup cameras are a critical safety feature designed to prevent accidents, particularly in situations where visibility is limited. The inability to see the rearview image can lead to collisions, injuries, and even fatalities. This recall underscores the importance of ensuring that all vehicle safety features are functioning correctly.

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How to Check if Your Vehicle is Affected

To determine if your vehicle is part of this recall, you can:

1. Visit the NHTSA website and enter your Vehicle Identification Number (VIN).
2. Contact your local Nissan or Infiniti dealership with your VIN ready.
3. Call Nissan's customer service line at 800-867-7669.

Steps to Take if Your Vehicle is Recalled

If your vehicle is part of the recall, follow these steps to ensure your safety:

1. Schedule an appointment with your local Nissan or Infiniti dealership.
2. Ensure that the backup camera software is updated during your visit.
3. Test the backup camera after the update to confirm that it is functioning correctly.

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Additional Safety Tips

While the recall addresses the backup camera issue, here are some additional safety tips to keep in mind:

• Always check your surroundings before reversing, even if you have a backup camera.
• Ensure that your vehicle's mirrors are properly adjusted for maximum visibility.
• Regularly maintain your vehicle's safety features, including lights, brakes, and sensors.
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Frequently Asked Questions (FAQs)

What should I do if I haven't received a recall notice?

If you haven't received a recall notice but believe your vehicle is affected, contact Nissan directly or check your VIN on the NHTSA website.

Is the software update free?

Yes, the software update is free of charge for all affected vehicles.

How long will the software update take?

The software update typically takes less than an hour, but it's best to confirm with your dealership.

Conclusion

This recall highlights the importance of vehicle safety and the need for regular maintenance and updates. If you own a 2018-19 Nissan or Infiniti vehicle, it's crucial to check if your vehicle is affected and take the necessary steps to ensure your safety. For more information and to find a local dealer, visit MotorVero.

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