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2019 Toyota C-HR Recall: What Owners Need to Know | MotorVero
Urgent Safety Recall: 2019 Toyota C-HR Rear Axle Bolt Issue
Recall Summary
- Vehicles Affected: Approximately 700 model-year 2019 Toyota C-HR SUVs
- Issue: Potentially loose rear axle bearing bolts
- Risk: Wheel detachment or brake failure
- Repair: Free inspection and component replacement
- Notification: Begins early November 2018
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Understanding the Safety Defect
The recall addresses a critical manufacturing issue where rear axle hub bearing bolts may not have been properly tightened during assembly. This defect presents multiple escalating risks:
- Initial Stage: Loose bolts cause abnormal wear to rear brake components
- Progression: Increased play leads to damage of the axle carrier assembly
- Worst Case: Complete bolt failure resulting in wheel detachment
Warning Signs to Watch For
- Unusual noises from rear wheels (clunking or grinding sounds)
- Vibration felt through the vehicle chassis
- Uneven or accelerated rear brake wear
- Changes in vehicle handling characteristics
- Visible looseness in rear wheels when jacked up
- \Technical Details of the Recal
- The affected vehicles were produced between [specific production dates] at Toyota's [manufacturing plant]. The National Highway Traffic Safety Administration (NHTSA) assigned recall number [recall number] to this campaign.
Toyota's internal investigation traced the issue to [specific cause - e.g., "a calibration error in robotic assembly equipment"] during a limited production period.
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Repair Process Explained
Authorized Toyota dealerships will perform the following repairs at no cost to owners:
- Complete inspection of both rear axle hub bearing bolts
- Measurement of bolt torque specifications
- Replacement of any affected components including:
- Rear axle hub bearing assembly
- Rear axle carrier sub-assembly
- Associated fasteners and seals
- Road test to verify proper repair
Estimated repair time: Approximately 2.5-3.5 hours depending on findings.
What Owners Should Do Immediately
1. Check if Your Vehicle is Affected
- Use Toyota's recall lookup tool: www.toyota.com/recall
- NHTSA VIN checker: www.nhtsa.gov/recalls
2. Contact Information
- Toyota Customer Service: 800-331-4331
- NHTSA Vehicle Safety Hotline: 888-327-4236
3. Pre-Service Recommendations
- Avoid carrying heavy loads until inspected
- Limit highway speeds if experiencing symptoms
- Document any unusual symptoms before service
Frequently Asked Questions
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Is it safe to drive my C-HR before the repair?
Toyota has not issued a "Do Not Drive" order, but recommends prompt inspection. If you notice any symptoms, arrange for tow service to your dealership.
What if I already paid for related repairs?
You may be eligible for reimbursement. Keep all receipts and contact Toyota Customer Experience at 800-331-4331.
How long will the repair take?
Most repairs will be completed in one day if parts are available. Some dealers may offer loaner vehicles.
Does this affect the vehicle's resale value?
Properly completed recall repairs should not negatively impact value. The repair will be noted in vehicle history reports.
Additional Safety Resources
- Toyota Recall Center: www.toyota.com/recall
- NHTSA Recall Database: www.nhtsa.gov/recalls
- MotorVero Safety Center: [Internal Link to Safety Articles]
Note: MotorVero's editorial team maintains complete independence from manufacturers. We provide this safety information to help protect consumers without compensation from any automaker.
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Last Updated On Oct, 08-2025