Kia Sorento Recall: Brake-Shift Interlock Safety Issue

Affected Vehicles

The Safety Concern

The recall centers on a potential defect in the brake-shift interlock mechanism, a critical safety component designed to prevent accidental gear shifting. Here's what owners need to understand about the problem:

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Mechanical Failure Risk

When excessive force is applied to the gearshift lever, the brake-shift interlock mechanism may sustain damage:

• The plastic components may chip or crack
• The internal locking mechanism can become compromised
• This damage may occur gradually over time with regular use

Potential Consequences

If the mechanism fails, several dangerous scenarios could occur:

• The transmission could be shifted out of Park without depressing the brake pedal
• The vehicle might roll away unexpectedly when parked
• This could lead to collisions with other vehicles or stationary objects
• Pedestrians, especially children, could be at risk in driveways or parking lots
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Safety Recommendations

Until the recall repair is performed, owners should:

• Always engage the parking brake when parked
• Avoid applying excessive force when shifting gears
• Be particularly cautious when parking on inclines
• Never leave the vehicle unattended with the engine running
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The Recall Solution

Kia has developed a permanent fix for this safety issue that will be provided at no cost to vehicle owners.

Repair Details

• Authorized Kia dealers will replace the brake-shift interlock mechanism
• The replacement part is made with improved materials to prevent future failures
• The service typically takes about one hour to complete
• All work will be performed by certified Kia technicians

What Owners Should Expect

Kia will follow a structured notification process to inform affected owners:

• Official recall notices will be mailed to registered owners
• The notification will include detailed instructions for scheduling repairs
• Owners may receive follow-up communications if repairs aren't completed
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Owner Action Steps

If you own an affected 2011-2013 Kia Sorento, here's what you need to do:

Additional Safety Resources

For more information about this recall or other vehicle safety concerns, consider these resources:

Government Agencies

• National Highway Traffic Safety Administration (NHTSA): 888-327-4236 or www.safercar.gov
• NHTSA Vehicle Safety Hotline for recall questions
• SaferCar.gov recall database and complaint system

Kia Customer Support

• Kia Consumer Affairs: 800-333-4542
• Kia's official recall information website
• Kia customer service via online chat
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MotorVero Tools

• Vehicle recall lookup by VIN or make/model
• Recall alert subscription service
• Dealer service department reviews

Understanding Vehicle Recalls

Recalls are an important part of automotive safety. Here's what every vehicle owner should know:

Why Recalls Happen

Manufacturers issue recalls when:

• A safety-related defect is identified
• The defect poses a risk to vehicle occupants or others
• The problem is inherent in the vehicle's design or manufacture
• The issue affects a substantial number of vehicles
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Your Rights as a Consumer

Under U.S. law, recall repairs must be:

• Performed at no cost to the vehicle owner
• Available for a reasonable period (typically 10 years from sale)
• Completed regardless of the vehicle's current ownership

Staying Informed About Recalls

Proactive steps to stay updated:

• Register your vehicle with the manufacturer
• Keep your contact information current with the DMV
• Use NHTSA's recall alert subscription service
• Check MotorVero's recall center periodically